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Until I was introduced to Calls That Count, I was sceptical about the benefits of telesales in a B2B environment. I've now changed my mind!
They do a great deal of background research into the company they are working for, the sector and the target market, and it shows in the results they achieve for their clients. They're keen to develop a pipeline rather than indulge in 'one hit wonders' and are thoroughly professional. They've produced fantastic results for my clients and I'd recommend them to anyone who is serious about increasing sales.
Ruth Wiseman, MD - Savannah Marketing - 10th September 2011 |
We approached Calls That Count to help us develop a pipeline of qualified new business opportunities. Having never outsourced our prospecting before we had a number of questions. We met with Calls That Count MD Robbie Stepney who listened carefully to what we needed, and we were impressed with the level of preparation following that meeting that went into our campaign before it started. We have no hesitation in recommending Calls That Count and look forward to working with them moving forward to develop more opportunities for us
Patrik Leven MD HTF Logistics |
Harlow Occupational Health Service used Calls that Count in the summer of 2010 for an initial campaign of 6 days of telemarketing. Several meetings were held with them so they totally understood our business and the clients we were looking for. A dedicated member of their team was allocated to us who also had been briefed in detail on what we were looking for. After the day’s calling, a detailed email was sent recording who had been called and what response was needed from us.
Suffice to say we did receive some new clients, and I have no hesitation in recommending the team at Calls That Count for your telemarketing needs. “
Debbie Watkins - CEO, Harlow Occupational Health Service. 11th January 2011 |
I'm a big believer in outsourcing. More than that; I believe in outsourcing to experts. The team at Calls That Count are thoroughly professional and personable. They pay attention to detail and gets results - They are experts in their field. As part of most businesses marketing mix there must be an element of telephone work to follow up leads and make appointments in order to build your pipeline of prospects. However, so many business owners I talk to are uncomfortable with what they perceive as "telesales". They either hand over this vital task to a junior member of the business or simply don't do the follow up at all! Give your sales the boost it might well need. Ring Calls That Count and see what they could do for you."
Steve Clarke - Eureka Sales Solutions 08th September 2010 |
Having heard many negative things about telemarketing we approached our first experience with a degree of trepidation. Calls That Count have alleviated these fears and we are continuing to work with them on an ongoing basis. We have been provided with a supply of both sales appointments and leads enabling us to build a very good data base for future business opportunities.
Neil Curr, Sales Director, Morvend Vending Services Ltd. 06th September 2010 |
For our first encounter with telemarketing, Calls That Count provided us with a comprehensive service. We were guided from start to finish with regular updates about the campaign communicated to us. A number of leads were generated from the key areas we had specified which have gone on to provide us with further business opportunities.
Excellent service – we will be using Calls That Count for our future telemarketing needs.
Louise Cattrall, Business and Management Training Centre, Essex Business School, University of Essex - 02nd July 2010 |
"Tenacious, Loyal and they Deliver!"
James Mercer, Managing Director - 23rd April 2010 |
"Having never used telemarketing before and having heard many negative things, we approached the task with caution. We met with several other telemarketing companies and decided we liked Calls That Count’s approach with fixed fees and a transparent system we felt we fully understood their service. Calls That Count have completely changed our perspective on telemarketing.
The team were conscientious and went to great lengths to ensure they fully understood our program and the objectives we hoped to achieve. Their approach was not scripted and we believe that had a major impact on why the campaign was so successful, we received regular feedback and they were quick to implement any changes. The service was always exemplary and we were very pleased with the leads generated.
We would most definitely approach Calls That Count again should we or any of our colleagues need the use of a telemarketing campaign.
Many thanks for all your hard work!"
Joanne Bacon, Skills Officer for Engineering Apprenticeships and Shell Step - 18th November 2009 |
"Having worked both as a Tele-Marketer and as a Team Manager at blue-chip companies including Informa Publishing and Xerox, I had a very clear idea in my mind of what was required from a Tele-Marketing campaign. Having tried out-sourcing to agencies in the past and not having achieved the results we had expected, I was skeptical about future activity. However right from the start the team at Calls That Count were extremely professional and managed our expectations in terms of targets, activity levels and most importantly results. The initial pilot campaign surpassed our expectations and we now continue to work with the team on an on-going basis. I would recommend Calls That Count without any hesitation to anyone who is serious about ROI and driving sales within their organization."
Francis Vassallo, Business Development Manager, Focus Advertising & Communications Ltd - 17th June 2008 |
"We commissioned Calls That Count to undertake an intensive lead generation campaign for our business to business stock disposal business. They were quick to grasp the essence of our offering and worked tirelessly in gaining excellent leads. On the strength of the initial results we not only recommended Calls That Count to our franchisees but have continued to use them on a regular basis, providing top quality, qualified leads. I have no hesitation in recommending Calls That Count to any business."
Ian Montgomery, XS Items Ltd |
"I would like to thank you for your efforts in running a successful and professional telemarketing campaign for us.
We "invest" a large amount of money and time advertising in trade journals, Yellow Pages, and other media, normally with little success and no measurable results. However, in this instance our investment actually reaped dividends, and provided us with new clients, new prospects, and a road map for future marketing. What really impressed us was the quality of the guidance, preparation, and follow up that we received. We look forward to working with you on our next campaign."
Rob Lane, Commercial Manager, Securus Records Management |
I just wanted to thank you for your excellent work during my recent campaign. I was extremely impressed with your professionalism and conscientiousness. I have used another company in the past, and was not totally confident in their approach, as I felt that they were not fully up to speed with my campaign; I also received some negative feedback. When you took on my campaign, you worked hard to get to grips with the philosophy of my business, as well as the services that you were to promote. I felt that you were not prepared to start calling prospects until you fully understood the campaign, and could represent yourself as one of the team. With this in mind, the campaign was very successful as you achieved a higher than expected appointment rate. Naturally, I would recommend your business to anyone, and will definitely use your services in the future.
Dan Woodruff LLB
Independent Financial Adviser |
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