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Inspirational Documentary

Business life will always throw challenges at you. Anyone involved in running and building a business will testify to that. There’s a whole industry out there that deals with books, tapes, seminars and CD’s offering advice on how to better deal with what comes our way. If we are honest all of us at times get a bit wrapped up with issues which...

Is this a good time to talk?

I took a call earlier from a telemarketer calling from let’s just say a very large national company. To be fair, I was a bit surprised. I know for a fact that the organisation spend a fortune on training their people and had hoped that they would have moved with the times in terms of their style and approach on the phone. Bottom line is that...